If you change your mind before the item has been dispatched, you can email me and request to cancel your order.
If you change your mind once I have already posted the order, you will need to wait until it arrives
and then request to return it for a refund if eligible.
I do not accept returns for personalised or custom orders.
I accept returns for non-personalised items within 14 days of delivery, if the item is unused, undamaged and in it’s original packaging.
Return postage is at the buyer’s cost.
Please ensure you pay the correct postage costs for the size and weight of the package to avoid any additional courier fees.
Please pack the return securely to avoid damage in the post, in the original packaging where possible.
A deduction will be taken from the refund amount for loss in value if an item isn’t returned in original condition.